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Frequently Asked Questions

1. Pricing, Usage, Download and Payment
2. Find Pictures, eSearch and BigComps
3. Registration, myWildlight and Lightboxes
4. Licensing, Exclusivity and Copyright
 

 

Registration, myWildlight and Lightboxes

Why should I register?
How do I register?
What is myWildlight?
What is a Lightbox and how do I get one?
How do I add to a lightbox?
What is myLightbox?
Where do I login?
Why do I have to login again after I have left my computer for a while?
Why do I get one of these messages when I login?

Why should I register?

Registering gives you untold access to many cool features that a public user just doesn't have access to! Depending on which registration option you choose, allows you to access different levels of features. Of course you can still search for images if you are not registered.


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How do I register?

It's easy! Click any where you see [Register]. There is a link on the homepage and when you enlarge an image or when you try to access a feature only available to registered users. Clicking on the link will take you to the registration page. You will have two options; Quick Registration or Full Member Registration:

Quick Registration (Level 1):
Give us just a small amount of information on yourself and/or your company and you will have access to: myLightbox - save your selection and share it with others email support - 5days a week

Full Registration (Level 2):
Give us more information on yourself and/or your company and you will have access to greater range of features:

  • BigComps - Positional images
  • eSearch - free custom research by Wildlight staff
  • myCart - permanent shopping cart that you can save
  • Online Pricing - Calculate & Save your orders
  • Secure Payment by credit card - search, purchase & Real-time download
  • myOrders - view your current quotes and your order history
  • Apply for 30 Day Account Terms (to approved organisations)
  • Special Offers
  • Email & Phone Support - 5 days a week
  • Sales Consultant - Friendly professional service 5 days a week

Notification of your registration will be sent by email. The email will confirm your username/login and password.


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What is myWildlight?

myWildlight is your dashboard for organising images and accessing orders & invoices. Registered users can login and access; myLightbox, View eSearch, Request an eSearch, myCart, myOrders and myProfile. You can also search for images and browse our library through collections.

myLightbox-Store your image selection and email it to others. View eSearch - Free personalised research by Wildlight staff, saved in a custom lightbox. Request eSearch-Brief Wildlight staff to search for images. myCart- Permanent shopping cart that you can save. myOrders- Access saved usage pricing and review previous invoices. myProfile- Keep your contact information up to date.


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What is a Lightbox and how do I get one?

A lightbox is a space to save selected images in while searching or browsing. The images in a lightbox are saved indefinitely, so you can return to your lightbox at a later date. You can only get a lightbox by registering on our site.


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How do I add to a lightbox?

You must first login. Then search or browse for images. Click on a thumbnail, a larger watermarked image will appear, above this image is [Add to Lightbox]. Clicking this link takes you to an intermediate window, giving you two options, [Go Back] or [View Lightbox]. Clicking [Go Back] returns you to the thumbnail page. Clicking [View Lightbox] takes you to myLightbox.


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What is myLightbox?

myLightbox is your personal lightbox space for saving a selection of images. Any number of images can be added to the lightbox. Below each thumbnail image are three options. You can view them larger by pressing [view]. You can add comments to the image by pressing [notes] function, or they can be deleted by pressing [delete].
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Where do I login?

There are many links to Login throughout the site. The best place to login is by clicking on myWildlight. This enables you to access other features of the site such as lightboxes and eSeaches straight away! Another login link is on the homepage.
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Why do I have to login again after I have left my computer for a while?

For reasons of security, if our website is not used for more than one hour the system logs you out.
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Why do I get one of these messages when I login?

  • This user does not exist.
    Perhaps you have not entered your email address or your username correctly! Check the spelling of your username/login and try again. Perhaps the username/login is your email address. Refer to the notification email we sent you when you registered. Contact us if all else fails.
  • Password is not correct
    Check the spelling of your password and try again. Refer to the notification email we sent you when you registered. Contact us if all else fails.

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